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Cat Boarding
Policies & Procedures

PRICING

  • $35 per day per cat

  • $7 per dose per cat to administer provided medication(s)

  • $20 per dose for flea treatment if not treated prior to intake; additional doses required for extended stays

  • $20 for FVRCP vaccine if not current at intake

  • $20 for a dose of general de-worming medication if deemed necessary

  • 50% deposit required if the estimated charges are over $100

  • Additional charges may occur.

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PRE-BOARDING REQUIREMENTs

  • We must receive medical records for all cats. These records should include proof of receiving:

    • Spay/neuter surgery

    • Physical exam (within the last year)

    • Rabies vaccine (current as of boarding date)

    • Distemper vaccine (FVRCP) (current as of boarding date)

    • Feline Leukemia Virus/Feline Immunodeficiency blood test (FeLV/FIV) (within the last year)

    • NOTE: FVRCP vaccines can be administered by our experienced staff for an additional $20. However, note that vaccines give the most protection when given at least 2 weeks prior to boarding.

  • All cats must be free from parasites. General de-wormer may be administered at an additional cost if deemed necessary.

  • All cats must be current on a topical flea preventative.

    • EX: Advantage/Advantage Multi, Revolution, Cherestin, Catego, Activyl, Frontline or Seresto Collar, etc.

    • NOTE: If they are not current, a monthly treatment of Revolution Plus will be applied at check-in for an additional $20 unless provided. If the cat(s) are boarded for over 30 days, additional monthly doses will be required and charged unless provided upon intake.

 
ONBOARDING CHECK-IN

  • VISUAL HEALTH EXAM:

    • All boarding cats will receive a complimentary visual health exam by our staff to assure there are no fleas or obvious signs of illness.

    • This exam is to determine whether your cat may be at increased risk for stress-related concerns or may be more susceptible to acquiring a contagious illness while boarding.

    • We will perform a quick ringworm and flea/tick/ear mite check before the owner leaves as well. If there are health concerns, you want to know the cat will not infect other boarders, that the feline is being monitored by a veterinarian and that the cat is stable enough that the stress of boarding will not have a negative outcome.

  • MEDICATIONS:

    • There is an additional fee of $7 per dose to administer medications that are given in ears, eyes, or in food/treats/Pill Pockets once or twice daily, and to a cooperative animal.

    • Medications must be in their original and correctly labeled containers.

    • Medication regimens that are more complicated, frequent, involve injections or a fractious, uncooperative, or fragile animal will be subject to additional charges. Examples would be those who are difficult to pill, require insulin, or SQ fluid administration.

  • CAT CARRIER:

    • Bring your cat(s) in their carrier(s). They will be properly labeled and available when you pick up your pet.

 
WHILE IN OUR CARE

WHAT’S PROVIDED:

  • Bedding

  • Toys

  • Litter

    • We use Pidan Tofu litter. We suggest that you bring a supply of your cat’s usual litter for their comfort and continuity of potty habits.

 

WHAT’S NOT PROVIDED:

  • Food

    • We ask that you bring all of the food (dry/wet), supplements, and treats that your cat will need for the duration of their stay. Change in diet may cause gastrointestinal irritation.

    • Should your cat exhibit decreased appetite during their stay, we may add a bland canned diet to their food to entice them to eat. Cost of cans is additional and will be applied to your account.

    • NOTE: We are unable to feed raw food diets due to the potential spread of Salmonella to our employees and other boarding cats. Thank you for your understanding.

  • PERSONAL ITEMS: You may bring your cat’s bed and other personal items (bowls, toys, etc.)

    • We will need to be able to wash these items if they become soiled. We USE BLEACH in our laundry cycles, so please let us know if this is an issue for your pet.

    • Since bedding and toys often look alike and are impossible to label reliably, they may become lost, mixed up, or damaged despite our best efforts. We are not responsible and will not replace or reimburse for these items.

 

OUR PROCEDURES:

  • Litter boxes are scooped and cleaned continuously as soon as they become soiled. Boxes are thoroughly disinfected between guests.

  • IF MEDICAL CONCERNS ARISE:

    • We work to create a feline-friendly, safe, and comfortable boarding facility. However, being away from home is stressful for cats, and some boarders may develop symptoms related to this. These can include digestive upset, decreased appetite, sneezing and/or runny eyes, and sometimes worsening of pre-existing health conditions.

    • Cats in boarding facilities may also be exposed to infectious diseases. While vaccines protect cats from many serious viral infections, other contagious illnesses can still circulate in facilities where multiple cats are housed. We do follow stringent hygiene practices. If permission granted, your cat(s) may have direct contact with other boarding cats in the boarding lounge.

    • Keep in mind that STRESS can trigger undiagnosed, fatal health issues like hypertrophic cardiomyopathy. Not only do you want to assure the cat will not bring something contagious into your facility, but we want reasonable assurance that our facility will be able to return a healthy cat to you, the owners.

    • In the event a medical concern is presented during your pets stay, a regular exam will be performed and charged along with any required treatments. We will make every attempt to reach you and the emergency contact provided.  However, to ensure the safety and comfort of your pet, we will automatically perform a physical exam and provide the appropriate medical treatment supervision at your expense if we are unable to reach you.

    • EMERGENCY VET: In a medical emergency, we will take your pet to VCA Advanced Veterinary Care Center in Fishers, IN unless instructed otherwise.

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CHECK-OUT

  • Pick-up of cats will be during Pawz Pet Café’s open hours, unless arrangements are made.

  • Pick-up day will not be included in final charge if picked up before 1pm on that day.

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CAT Boarding WAIVER AND RELEASE OF LIABILITY

 

  1. Assumption of Risk: I understand that my cat(s) boarding stay at Pawz Pet Cafe could possibly involve my cat(s) interacting with other cats, which may behave unpredictably and could bite, scratch, or otherwise cause injury. I voluntarily assume all risks associated with these interactions.

  2. Waiver and Release: I waive and release Pawz Pet Cafe, its agents, employees, volunteers, insurers, and successors from any and all claims, demands, causes of action, damages, or suits of any kind, including those for personal injury, property damage, and medical expenses, related to my cat(s) boarding stay. This waiver includes any claims arising from the negligence of Pawz Pet Cafe or any third party.

  3. Indemnification: I agree not to bring any legal action against Pawz Pet Cafe for any claim released by this Agreement. If any such claim is made, I will indemnify Pawz Pet Cafe for any resulting costs, including attorney's fees and other expenses.

  4. Personal Property: I understand that Pawz Pet Cafe is not responsible for any lost, stolen, or damaged valuables or property during my cat(s) boarding stay.

     

By booking my cat(s) to board at Pawz Pet Cafe, I acknowledge that I have read, understood, and agree to be bound by this Waiver and Release of Liability. I am agreeing to these terms freely, voluntarily, and with full knowledge of its legal consequences.

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